Helpful Phone Numbers – Waxahachie, TX

Whether you’re a new resident or a longtime local, having quick access to key Waxahachie phone numbers can save you time and stress. Below is a curated list of important contacts for city services, emergency resources, utilities, and more.

Emergency Services

  • Emergency (Police, Fire, Ambulance) – 911
  • Non-Emergency Police Dispatch – (972) 937-9940
  • Waxahachie Police Department (Admin) – (469) 309-4400
  • Waxahachie Fire Department (Admin) – (469) 309-4200
  • Ellis County Sheriff’s Office – (972) 825-4901

City of Waxahachie Offices

  • City Hall / Main Information – (469) 309-4000
  • Water Utility Billing / Customer Service – (469) 309-4170
  • Public Works (Streets, Drainage, etc.) – (469) 309-4300
  • Parks & Recreation – (469) 309-4270
  • Code Enforcement – (469) 309-4100
  • Municipal Court – (469) 309-4070
  • Planning & Zoning / Permits – (469) 309-4020
  • Animal Services – (469) 309-4150
  • Waxahachie Civic Center – (469) 309-4040

Utilities

  • Oncor Electric (Power Outage/Reporting) – (888) 313-4747
  • Atmos Energy (Natural Gas) – (888) 286-6700
  • City of Waxahachie Water Dept. – (469) 309-4170
  • Republic Services (Trash & Recycling) – (972) 938-7342
  • Spectrum (Internet/TV/Phone) – (855) 707-7328
  • AT&T (Internet/TV/Phone) – (800) 288-2020

Healthcare & Hospitals

  • Baylor Scott & White Medical Center – Waxahachie – (469) 843-4000
  • CareNow Urgent Care – Waxahachie – (972) 937-1122
  • Ellis County Health Department – (972) 825-5200

Schools & Education

  • Waxahachie Independent School District (WISD) – (972) 923-4631
  • WISD Transportation Office – (972) 923-5714
  • Navarro College – Waxahachie Campus – (972) 937-7612

Transportation & Roads

  • Texas Department of Transportation – Waxahachie Area Office – (972) 938-2960
  • Ellis County Precinct 1 Road & Bridge – (972) 825-5305
  • DART Paratransit (Nearby Access, Dallas County) – (214) 828-6717

Libraries & Community Resources

  • Nicholas P. Sims Library – (972) 937-2671
  • Waxahachie Chamber of Commerce – (972) 937-2390
  • Waxahachie Senior Activity Center – (469) 309-4280
  • Ellis County Veterans Services – (972) 825-5099

Post Offices

  • USPS Waxahachie Main Post Office – (972) 937-2701
  • USPS Downtown Station (Ferris Ave) – (972) 923-0375

Animal & Pet Services

  • Waxahachie Animal Services – (469) 309-4150
  • Ellis County SPCA – (972) 935-0756
  • Veterinary Emergency Group (Midlothian) – (972) 646-3999

Utilities Payment & Reporting Links